Refrigerators & freezers
- Not cold, but the motor runs
- Frost build-up or water under the drawer
- Freezer fine, fridge warm
Refrigerators, washers, ovens, AC. Diagnosis €39, deducted from the bill. Fixed price before we start. 18-month warranty.
Compressor, thermostat or gas leak. Usually fixed in one visit.
Tell us the model number on the phone. We bring the parts, diagnose on site and quote before we start.
Full breakdown of symptoms, tools and turnaround for every appliance.
Indication only — the exact price depends on the appliance and the part. You approve the number on paper before we start.
€39 diagnosis is deducted from the final bill if you go ahead with the repair. Full price list →
Typical day for Baixa, Chiado and Alfama. Outside the centre, arrival usually takes 2–4 hours. You get an SMS with the technician's name and live ETA before we knock.
Tell us the appliance, the brand and what it does wrong. Two minutes on the phone.
A technician calls back with an arrival window. If today is full, we book the first slot tomorrow morning.
Uniformed, with a van stocked for most repairs. Diagnosis inside the flat, not at a workshop.
Parts and labour, on a printed sheet. You approve. Nothing happens until you say yes.
The appliance runs a full cycle in front of you. Old parts handed back on request.
The classifieds guy is cheap until he isn't. The manufacturer's service is reliable until you see the wait and the invoice.
| Criteria | VOLTA | Private tech | Manufacturer service |
|---|---|---|---|
| Arrival | Same day, 7 days a week | "Sometime this week" | 3–7 working days |
| Diagnosis | €39, deducted from the bill | €40–60, kept even if you don't repair | €60–90, kept |
| Warranty | 18 months, parts + labour | "Depends", usually verbal | 6–12 months |
| Parts | Original, most in the van | "Whatever fits" | Original, 1–2 weeks to order |
| Payment | Card or cash on site, invoice by email | Cash only | Invoice, 30-day terms |
We service every major brand
Pick a preferred time in the calendar below. A technician calls back to confirm the slot and match you with the closest master. If nothing fits, just call us.
Two fields, one number. Within 15 minutes during working hours, one of our technicians calls to confirm the fault and the price before we come.
Two fields, one number. We call back within 15 minutes during working hours.
€39, flat. If you go ahead with the repair, that amount comes off the final invoice. If we can't repair the appliance, you don't pay anything.
Same day in most Lisbon neighbourhoods, seven days a week. You'll get an SMS with the technician's name and a live ETA two hours before arrival.
For about 80% of repairs, yes. For the rest, we order the original part and come back — usually within 48 hours. No extra visit charge.
All of Greater Lisbon: Baixa, Alfama, Chiado, Príncipe Real, Belém, Alvalade, Parque das Nações, Oeiras, Cascais, Almada. Outside that ring, call us — we often can.